TERMS AND CONDITIONS OF THE PROMOTION "BLACK WEEKS"
I. DEFINITIONS
Assortment - goods available in the Store, which are the subject of the Sales Agreement between the Customer and the Organizer.
Customer - natural person with full legal capacity, as well as a legal person or an organizational unit without legal personality, which is granted legal capacity by law, making purchases in the Store.
Consumer - Customer, being a natural person using the services of the Store in connection with activities not directly related to his/her business or professional activity, as well as a natural person using the services of the Store in connection with activities related to his/her business, when it follows from the content of the Sales Agreement concluded that it does not have a professional character for that person, resulting in particular from the subject of his/her business activity, made available on the basis of the provisions of the Central Register and Information on Business Activity.
Basket - a service made available to each Customer who uses the Store, consisting of enabling the Customer to easily place an Order, display a summary of the Order, display the expected delivery date. The shopping cart collects offers made by the Customer to conclude a Sales Agreement.
Newsletter - A digital service that allows the Customer to receive periodic information from the Organizer, in particular about the Assortment in the Store, including news and promotions, to the e-mail address or telephone number provided. The Newsletter Regulations are available at: https://thegloow.com/pl/content/44-regulamin-sklepu-internetowego.
Organizer - The Rich Supplements spółka limited liability company with registered office in Warsaw, address: Krucza 16/22 Street, 00-526 Warsaw, entered in the Register of Entrepreneurs of the National Court Register kept by the District Court for the Capital City of Warsaw in Warsaw, XII Economic Department, under KRS: 0001017246, NIP: 7011127593, REGON: 524363636, share capital: PLN 505,000.
Promotion - Promotional action "BLACK WEEKS". Rules of using the Promotion are defined in these Regulations.
Regulations - this set of regulations and rules of using the Promotion.
Terms and Conditions of the Store - the set of rules and regulations governing online sales in the Store, available at URL: https://thegloow.com/pl/content/44-regulamin-sklepu-internetowego.
Store - online sales service operated by the Organizer, available to Customers at www.thegloow.com.
Sales Agreement - Agreement concerning the sale of the Assortment by the Organizer to the Customer, against payment of the price plus any additional charges, in particular shipping costs. The Agreement of Sale is concluded between the Customer and the Organizer, using means of remote communication, at the moment the Customer receives a relevant email message from the Organizer, sent to the email address indicated in the Order.
Order - Customer's declaration of will expressing direct will to conclude the Sales Agreement at a distance, submitted using means of remote communication, specifying the Assortment, as to which the Customer makes an offer to conclude the Sales Agreement, and the Customer's personal data necessary for the possible conclusion and execution of the Sales Agreement.
II. GENERAL PROVISIONS
(1) These Terms and Conditions define the rules of use of the Promotion ,,BLACK WEEKS", carried out in the Store https://thegloow.com/, from 1.11.2024 until 02.12.2024 or until stocks of the Assortment covered by the Promotion run out.
(2) The organizer of the Promotion is The Rich Supplements spółka z ograniczoną odpowiedzialnością with its registered office in Warsaw, address: Krucza 16/22 Street, 00-526 Warsaw, entered in the Register of Entrepreneurs of the National Court Register kept by the District Court for the Capital City of Warsaw in Warsaw, XII Business Department, under KRS: 0001017246, NIP: 7011127593, REGON: 524363636, share capital: PLN 505,000.
(3) The Promo0on Organizer shall make the Terms and Condi0ons available free of charge prior to the conclusion of the Sales Agreement, and the Customer shall be obliged to read the Terms and Condi0ons before using the Promo0on. At the request of the Consumer, it is possible to make the document available in another way that allows him/her to obtain, reproduce and record the content of the Terms and Conditions by means of the information and communication system he/she uses.
(4) Taking advantage of the Promotion involves the execution of the Order in the Store and thus it is necessary to access the Internet and install a web browser. The Organizer recommends the use of browsers: Chrome in version not lower than 25, Mozilla FireFox in version not lower than 24, Microsoft Internet Explorer in version not lower than 7 or any other in which the Order form will be correctly displayed and worked.
(5) Only a Customer who is an adult and has full legal capacity may enter the Promotion.
(6) By using the Promotion, the Customer accepts these Terms and Conditions.
III. CONTACT INFORMATION
Regarding the Promotion, the Customer may contact the Organizer:
a. By writing to: The Rich Supplements Krucza Street 16/22, 00-526 Warsaw.
b. By e-mail: kontakt@THEGLOOW.COM
c. By phone: +48 22 250 99 99., the number is open from Monday to Friday on business days, from 9:00 to 17:00 (charge as for a telephone call, according to the tariff package of the service provider used by the person using the contact via telephone).
d. Using the contact form, available at: https://thegloow.com/pl/kontakt
IV. CHANGES DURING THE PROMOTION
The Promotion Organizer reserves the right to end the Promotion early, or to extend the duration of the Promotion, due to important reasons, which, however, will not lead to violation of the acquired rights of the Customers participating in the Promotion.
V. PROMOTION RULES
(1) Participation in the Promotion is voluntary and free of charge.
2. the Promotion consists in:
a. granting a discount of up to 20% on the selected Assortment. Discount calculated from the regular sales price of the Assortment covered by the Promotion. The discount is included on the card of the Assortment.
b. Allowing the Customer to use the option of free delivery when the Customer orders an Assortment, the total value of which exceeds PLN 200 gross.
(3) The Promotion shall not be combined with other promotions and discounts, unless otherwise stated in the content of these Regulations or in the regulations of other promotions and discounts, including the discount granted for subscribing to the Newsletter.
VI. RETURNS AND COMPLAINTS
(1) Complaints regarding the Promotion may be submitted in writing or by e-mail to the provided contact details of the Promotion Organizer.
(2) Complaints are subject to consideration within 14 days of their receipt by the Promotion Organizer.
(3) Complaints about Assortments that have been purchased under the Promotion shall be submitted in accordance with the Terms and Conditions of the Store available at URL: https://thegloow.com/pl/content/44-regulamin-sklepu-internetowego
(4) In case of withdrawal from the Sales Agreement of the Assortment covered by the Promotion, the Customer will receive a refund of the price of the purchased Assortment taking into account the discount granted.
5. withdrawal from the contract is possible within 14 days from the date of receipt of the order. Details of withdrawal from the contract can be found in the Terms and Conditions of the Store, available at https://thegloow.com/pl/content/44-regulamin-sklepu-internetowego.
VII. LIABILITY
(1) The Customer shall be fully responsible for its actions and omissions.
(2) The Promotion Organizer shall not be responsible for:
a. incorrectly entered data by the Customer,
b. lack of access to the Internet or limitations in its availability when using the Promotion,
c. limitations and/or malfunction of software or devices belonging to the Customer or being on the Customer's side regarding the possibility of using the Promotion,
d. incurred damages as well as lost profits by the Customer, which were caused by the Customer's actions and/or omissions in connection with the use or non-use of the Promotion,
e. incurred damages and lost profits by the Customer caused by acts and/or omissions of third parties not related to the terms of the promotion, and which were beyond the control of the Promoter,
f. incurred damages and lost profits by a third party due to acts and/or omissions of the Customer.
(3) These Terms and Conditions do not exclude or limit the Promoter's liability in any matter in which exclusion or limitation of liability would be illegal or limit the rights of the consumer.
VIII. PERSONAL DATA
Detailed information can be found in the Privacy Policy, available at https://thegloow.com/pl/content/47-polityka-prywatnosci.
IX. FINAL PROVISIONS
(1) The Organizer reserves the right to make changes to the Regulations. Each document is marked with the date from which its provisions are effective. In case of changes, the Customer is bound by the version of the Terms and Conditions on the basis of which the Customer used the Promotion.
(2) In matters not regulated in the Regulations, the relevant provisions of Polish law or/and regulations applicable to the place of residence of the consumer's right shall apply.
(3) In the event that any of the provisions of the Terms and Conditions is amended and/or invalidated by a final court decision, the remaining provisions shall remain in force.
(4) Any disputes between the Promoter and the Customer related to the Promotion shall be resolved by the court having jurisdiction over the seat of the Promoter of the Promotion.
(5) Any disputes with the Consumer by way of legal proceedings shall be resolved in accordance with applicable laws, including consumer law.
(6) The Promotion is not a game of chance within the meaning of the Act of July 29, 1992 on Games and Betting.
Warsaw, 1.11.2024.